Bill payment not available 48 hours in advance of cut-off day. Must come in to office to pay Cash, check or money order. You can not pay on-line if you water has been cut off for non-payment.
If your water has been shut off for non-payment you cannot use this bill pay option. Please come into the office. Cash only. Thank you.
Visa / Debit Services are now available!!
We are proud to announce we are now able to process payments on-line through our website www.glendaleutilities.com or by phone or in the office via merchant portal. At this time, we be accepting all debit cards and Discover/Mastercard/Visa & American Express. The processing fee will be passed on to the customer and is based on the type of card you use. The range could be .75 to 3% of your bill. The minimum amount of processing fee will be $1.99. Also, it is very important that you include all the information regarding your account when making your payment, so that your payment is posted correctly. Any errors on the customers part will be charged to the customers if Glendale Utility is charged a fee. We are excited about this new feature, we hope you are too, but keep in mind we are in the testing stages and would appreciate your patience as we try to better serve you. Any questions feel free to contact our office at 601-583-0647 or email to firstname.lastname@example.org. On-line payments have to be made by 48 hours in advance of the cut-off day to get credit for payment and/or 48 hrs in advance of the 15th of the month to avoid late charges. Depending on your debit/credit card it could take longer to post to our account. As stated below it could take some financial institutions up to seven days. Thank you.
Glendale Utility District offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Payment Drop-off Location
You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy. We also have a drop box at our office where you may deposit your payment into the slot under the window or you may use the small blue drop box located between the North Forrest Community Center and the tennis courts at North Forrest High School. We recommend that you do not place cash in the drop boxes.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.