Bill Payment Options

Bill payment system is inactive 48 hours before late fees are added,due to bank processing time & 48 hours before Cut-off Day.   Which means you can not pay your bill on our on-line system. It is unavailable, it does not work. You must come in to office to pay Cash, check or money order.  You can not pay on-line if your water has been cut off for non-payment.

If your water has been shut off for non-payment you cannot use this bill pay option.  Please come into the office. Cash only.  Thank you. 

Visa / Debit Services are now available!!  We are proud to announce we are now able to process payments on-line through our website www.glendaleutility.com, by phone or in the office via merchant portal.  At this time, we are accepting all debit cards and Discover/Mastercard/Visa & American Express but their are (four days a month it does not work).  The processing fee will be passed on to the customer and is based on the type of card you use.  The minimum amount of processing fee will be $1.99.  Also, it is very important that you include all the information regarding your account when making your payment, so that your payment is posted correctly.  Any errors on the customer's part will be charged to the customer if Glendale Utility is charged a fee.  We are very excited about this service and hope that you are too.  If you have any questions, feel free to contact our office at 601-583-0647 or email to glendaleutilities@comcast.net.   On-line payments have to be made 48 hours in advance of the cut-off day to get credit for payment and/or 48 hrs in advance of the 15th of the month to avoid late charges.  Depending on your debit/credit card it could take longer to post to our account.   As stated below it could take some financial institutions up to seven days or longer.  If you need any clarification of our bill payment options, please contact our office.  Thank you. 

 

Glendale Utility District offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.

 

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five to seven business days before the due date specified on your bill.

 

 

 

Payment Drop-off Location

You may pay your bill in person at our office address. We accept cash, check, debit/credit cards or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy. We also have a drop box at our office where you may deposit your payment into the white drop box or you may use the small white drop box located between the North Forrest Community Center and the tennis courts at North Forrest High School. Please DO NOT PLACE CASH IN THE DROPBOX.  We are not responsible for any lost or stolen payments.

 

Payment Through Financial Institution Online Bill Pay

Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days or longer, due to current mailing issues with U.S. Mail, to post to the customer's account. These institutions send out a paper check via U.S. Mail to Glendale Utility District and may not reach us by the bank's estimated date.  Please consult with your bank for more information. Please consider holidays, and weekends and pay in advance to ensure your payment arrives before the 15th of the month to avoid late charges.  The utility posts payments as they are received into the office. 

 

Auto Draft

We are glad to announce that we are now accepting auto drafts.  Please come by our office with a voided check and sign the form to get started.